Cyber & Online Safety for Seniors

Staying Safe in the Digital World

The internet provides many wonderful ways to stay connected with family, access services, and learn new things. However, it is also important to understand that online scams and fraud are becoming more common.

Seniors are often targeted by scammers because criminals believe they may be less familiar with technology.

At Addison Here, we are committed to helping seniors build confidence not only in using technology, but also in staying safe online.

Common Online Scams

Understanding common scams is the first step to protecting yourself.

Phishing Emails

Scammers may send emails that appear to come from banks, government agencies, or well-known companies. These emails often ask you to click a link or provide personal information.

Warning signs

urgent messages asking you to act quickly
requests for passwords or banking information
unfamiliar links or attachments

Tech Support Scams

You may receive a phone call or pop-up message saying your computer has a virus and that you must contact a technician immediately.

These scammers try to gain remote access to your computer or charge unnecessary fees.

Remember

Legitimate companies like Apple or Microsoft do not call you unexpectedly about computer problems.

Portrait of a man in glasses at a restaurant.

Grandparent Scams

A scammer pretends to be a grandchild or family member who urgently needs money.

They may claim to be in trouble and ask you not to tell anyone.

Always verify the situation by contacting the family member directly.

Woman in blue shirt holding credit card.

Online Shopping Scams

Fake websites or advertisements may offer products at extremely low prices to collect payment information.

Before purchasing

Check the website carefully
Verify reviews
Ensure the site is secure (look for “https” in the web address)

Simple Tips to Stay Safe Online

Protect Your Personal Information Never share:

banking details
passwords
social insurance numbers
credit card information

unless you are absolutely certain who you are speaking with.

Take Your Time Scammers often try to create urgency. If someone asks for immediate payment or personal information, pause and verify first.

Be Careful with Links Do not click on suspicious links in emails or messages. If you are unsure, ask a trusted person or an Addison Here tutor to review it with you.

Use Strong Passwords Use different passwords for different accounts. Consider writing them down in a safe place if it helps you remember.

Ask for Help If something seems unusual or confusing, ask someone you trust. Technology problems and suspicious messages are much easier to solve when you ask for help early.

How Addison Here Can Help

Addison Here tutors can help seniors learn how to:

recognize online scams
safely use email and messaging
understand secure websites
manage passwords and accounts
protect personal information online

Our goal is to help seniors feel confident and safe using technology every day.

See how it works

Helpful Canadian Resources

For more information about fraud prevention.

If you believe you have been targeted by a scam, report it to the Canadian Anti-Fraud Centre.

Canadian Anti-Fraud Centre

Information on past and current frauds affecting Canadians.

Visit Site

Government of Canada – Online Safety

Tips to identifying theft, types of fraud, counterfeit money and other threats or scams.

Visit Site

Need Help?

If you are unsure about an email, message, or website, Addison Here tutors can help review it with you.

Technology should feel safe, supportive, and empowering.

Request Support

smiling woman wearing blue headphones with computer in foreground